Privacy Policy

Privacy Policy

We, at learnbelt.com, are committed to the protection of personal information provided by the users. Please note that any information we collect will be subject to the version of the Privacy Policy in effect at the time the information is collected. We are committed to safeguarding the privacy of our users while providing our services. No user information is rented or sold to any third party. A high standard of security is maintained by us for our users.

In General


This Privacy Policy is not a contract and does not create any legal rights. Providing your information is voluntary and your use of the site after the effective date of this document constitutes your acceptance of this Privacy Policy. If you do not agree to all the terms and conditions of this Privacy Policy, do not use the Site. By using the Site, you acknowledge and agree that learnbelt makes no such guarantee, and that you use the Site at your own risk. If you choose to ignore our privacy rules and give personal and/or academic information about yourself to a tutor, you do so at your own risk. Our tutors are self-employed, independent contractors and bear full responsibility for any privacy violations. By logging into your account, clicking "Profile" and then "Deactivate Account," you can cancel your account at any time. Your account can be reactivated later if you choose to do so. We vet tutors to the best of our ability but make no guarantees about the experience each student will ultimately have with a tutor. As such, you meet with tutors on our platform at your own risk.

What information do we collect about you?


This Privacy Policy applies only to information we collect via e-mail, telephone, the website www.learnbelt.com, mobile applications, electronic devices and other interactive services. We ask Site users only to submit the minimum amount of information necessary to use our service. We collect and process information you give us when you create an account and upload content to our website. This includes technical and behavioural information about your use of the website. Your tutor interactions, communications, exchanges, and file uploads are protected because they are accessed only after logging in, making them inaccessible to search engines or anyone outside the website.

Who do we share your information with?


We do not sell or share your personal information with any third parties, and your payment information is not stored. Your email is used by our administrators strictly for the purpose of helping you receive the best possible service, typically to contact you with an update, scheduling change, or to provide additional assistance. As site administrators, we will not share or make available your personal information to any tutors in our system, and we strongly advise you to do the same. As such, we forbid the sharing of personal contact information between students and tutors; when students and tutors are posting to each other, the messages are handled indirectly through our servers, eliminating the need for email addresses to be disclosed.

How long do we keep hold of your information?


We retain your information for as long as it is necessary to provide you with the service. Where we do not need your information in order to provide the service to you, we retain it only as long as we have a legitimate business purpose in keeping such data or where we are subject to a legal obligation to retain the data. We will also retain your data if we believe it is or will be necessary for the establishment, exercise or defence of legal claims. After you have terminated your use of our website, we store your information in an aggregated and anonymised format.

How will we notify you of any changes to this Privacy Policy?


We will generally notify all users of any material changes to this Privacy Policy through email or text. However, you should look at this Privacy Policy regularly to check for any changes. We will also update the "Last Updated" date at the top of this Privacy Policy, which reflects the effective date of such Privacy Policy. By accessing or using the website, you acknowledge that you have read this Privacy Policy and that you understand your rights in relation to your personal data and how we will collect, use and process it.

How we use your personal data?

We will use the information we collect about you in the following ways:
  • notify you about changes to our Website;
  • provide you with user support;
  • communicate with you;
  • ensure content is presented in the most effective manner for you and your device;
  • carry out data analysis and test the Website to ensure its stability and security;
  • ensure content is presented in the most effective manner for you and your device;
  • provide you with location-based services (where those services are available in your jurisdiction);
  • enforce our terms, conditions and policies; and
  • Administer the Website including troubleshooting
We reserve our right to disclose the information if required to do so pursuant to our legal obligations or if We believe that such disclosure is required to protect and defend our rights, property or personal safety, or of our users. We follow generally accepted industry standards to protect your information. While we make the best efforts to protect your information and keep it secure, it is impossible to guarantee complete security and there is a possibility of unintended sharing or disclosure

Grievance Redressal


If you like to access, correct, amend or delete any personal information we have about you, or any question or grievance you may address the same to us at [email protected]

How to ask questions?


You can simply start by clicking Ask Questions section or the ASK bar provided on the home page. In addition to typing your question, you can also attach images (such as a photo or screenshot) to each question. Make sure the image is clearly legible, and if there are multiple questions in the image, please specify which one you would like to be solved.

Your Account With Us


To use Our Website, you must create an account with us which will be subject to the Terms and Conditions with us. When you create this account, you must provide accurate and up to date information. It is important that you maintain and promptly update your details and any other information you provide to us, to keep such information current and complete. It is important that you keep your account password confidential and that you do not disclose it to any third party. If you know or suspect that any third party knows your password or has accessed your account, you must promptly notify us at [email protected] We reserve the right to disable your user account, remove or disable any content at any time, including if you have failed to comply with any of the provisions of the Terms and Conditions, at our sole discretion, if the same would or might cause damage to or impair our Website or infringe or violate any third party rights or violate any website applicable law or regulations. We take the protection of your privacy very seriously, and hence we accord all information related to your account with the high standards of data protection and security measures.

Due diligence conditions:


You are solely responsible for all access to and use of the website by anyone using any password or identification originally assigned to You whether or not such access to and use of this site is actually authorised by You, including without limitation, all communications and transmissions and all obligations incurred through such access or use; We reserve the right to refuse service or terminate accounts at our discretion, if we believe that you have violated or are likely to violate website applicable law or these Terms of Access.

Off-site payments


When making an off-site payment you are transacting with a teacher without the supervision and protection of learnbelt.com. A fraudulent teacher may encourages you to make an off-site payment to void this protection. Off-site payments are very likely to end in fraud. Exchange of contact information Do not exchange contact information. Exchanging contact information compromises your privacy. Use our chat feature instead. Closing Your Account If you wish to close your account with one of our Services, please send your request to [email protected] indicating which Service(s) you wish to close from the email account that you have registered with Learnbelt.com.

Disclaimer


The materials on Learnbelt.com web site are provided "as is". Learnbelt.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Learnbelt.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. USE OF THE SITE IS AT YOUR SOLE RISK UNLESS OTHERWISE EXPLICITLY STATED. THE SITE, INCLUDING THE INFORMATION, SERVICES, AND CONTENT, IS PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS. Learnbelt.com DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. Learnbelt.com MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES AS TO THE USEFULNESS, QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF THE SITE. Learnbelt.com MAKES NO WARRANTY OR REPRESENTATIONS THAT:
  • THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE;
  • THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED FROM TUTORS WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR
  • ANY ERRORS IN THE SITE WILL BE CORRECTED. YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING ANY CONTENT FROM THE SITE, INCLUDING ANY DAMAGES RESULTING FROM COMPUTER VIRUSES.

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